Personal Data Notice (KVKK)
1. Data Controller
This notice is issued by Hey Company Gıda Tarım Pazarlama ve Ticaret Limited Şirketi (the "Company") on the processing of your personal data under Law No. 6698 on the Protection of Personal Data ("KVKK").
Our contact details:
Phone: +90 534 789 80 80
E-mail: info@anoterra.co
2. Personal Data We Collect
Through orders, accounts, contact and other interactions on our website, we may collect the following data:
- Name and surname
- Phone number
- E-mail address
- Delivery and billing address
- Payment details
- IP address, device information, cookie data
3. Purposes of Processing
We process the personal data we collect for the following purposes:
- Receiving and shipping orders
- Carrying out payments
- Managing customer relations and giving support
- Running campaigns, discounts, promotion and information activities
- Improving our products and services, analysis and statistics
- Meeting legal obligations
4. Transfer of Personal Data
For the purposes above and in line with the relevant legislation, your personal data may be transferred to:
- our business partners providing shipping and logistics services,
- payment infrastructure providers,
- information technology service providers,
- authorized public institutions and organizations.
5. Methods of Collection and Legal Basis
Your personal data is collected, by automated and non-automated means, through:
- transactions on our website (www.anoterra.co),
- e-mail, contact forms, and call and support channels,
- cookies and other analytics technologies.
The legal basis for processing is the conclusion and performance of a contract, legitimate interest and legal obligations.
6. Security of Personal Data
The Company takes the necessary technical and administrative measures to keep your personal data safe, and keeps its systems up to date to prevent data loss, unauthorized access and unlawful processing.
7. Your Rights Under KVKK
Under Article 11 of KVKK, you can apply to the Company to:
- learn whether your personal data is processed,
- request information if it has been processed,
- learn the purpose of processing and whether it is used for that purpose,
- know the third parties to whom it is transferred at home or abroad,
- ask for correction if it is incomplete or incorrect,
- ask for deletion or destruction as the law provides,
- ask that these actions be notified to the third parties to whom the data was transferred,
- object to a result against you that comes from analysis by automated systems,
- claim compensation if you suffer harm.
To use these rights, you can write to info@anoterra.co.
8. Right to Make Changes
The Company may update this notice in line with the legislation in force. Updates apply from the date they are published on www.anoterra.co.