Privacy Policy
Collection and Use of Personal Data
All services on this website belong to Hey Company Gıda Tarım Pazarlama ve Ticaret Limited Şirketi and are run under the Anoterra brand.
Anoterra respects the privacy of its users. Personal data collected through orders, account registration or contact forms on our website is used only to provide our services, give support and meet legal obligations.
Collection and Use of Personal Data
We may ask for data such as your name, e-mail address, phone number, and billing and delivery address. We use it to process orders, deliver products, send campaign notices and handle customer service.
Users who do not want to receive commercial electronic messages can say so in their account settings, or change this choice at any time with the unsubscribe link in the messages.
Data Security
All personal data is stored on secure servers and protected against unauthorized access. The credit card details you use for payment are never stored in our system and cannot be seen by Anoterra.
All payments are made through the İyzico infrastructure with 256-bit SSL/TLS encryption.
Use of Cookies
Our website uses cookies. They show how many people visit the site, which pages are viewed, and let the site remember user preferences. You can turn cookies off or delete them in your browser settings.
Third-Party Sites
Anoterra is not responsible for the content or privacy policies of external sites linked from our website. We recommend reading the policies of those sites yourself.
Exceptional Cases
Anoterra may share personal information with legal authorities in the following cases:
- when legal obligations must be met,
- when requested by competent public authorities,
- when needed to enforce the user agreement,
- to protect the safety or rights of the user.
E-mail Security
Please do not send sensitive information such as your credit card number in e-mails to our customer service. E-mail may not carry this information securely.
Contact
For questions and requests about our privacy policy, you can contact us:
Company name: Hey Company Gıda Tarım Pazarlama ve Ticaret Limited Şirketi
Brand: Anoterra
Address: Suadiye Mah. Ulus Sk. Güneysu No: 5 İç Kapı No: 1 Kadıköy / İstanbul
E-mail: info@anoterra.co
Phone: 0534 789 80 80